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Refund and Dispute Policy

Last Updated: 12-01-2025

At Online Advizor (Your Digital Success Partner), we are committed to providing high-quality digital services and ensuring customer satisfaction. Please read our Refund and Dispute Policy carefully to understand our guidelines regarding refunds and dispute resolutions.

1. Refund Eligibility

We offer refunds under the following conditions:

  • If the service was not delivered as agreed.
  • If there was a technical issue from our side that we could not resolve.
  • If the project was canceled before any significant work began.

2. Non-Refundable Services

Refunds will not be provided in the following cases:

  • If the service has been successfully delivered as per the agreed scope.
  • If the issue arises due to client-side modifications after project completion.
  • If the request is made after 14 days from the service delivery date.
  • For digital products, consultation services, and custom development work that have already been provided.

3. Dispute Resolution Process

If you are dissatisfied with our service, follow these steps:

  1. Contact Us: Reach out to our support team at [[email protected]] with your concern.
  2. Review & Investigation: Our team will review the case and may request additional details.
  3. Resolution Offer: We will offer a suitable resolution, which may include revision, replacement, or partial refund, depending on the situation.

4. Chargeback & Unauthorized Disputes

  • Initiating an unauthorized chargeback or payment dispute without contacting us first may result in the termination of services.
  • We encourage customers to communicate with us before filing disputes with their payment provider.

5. Contact Us

If you have any questions about our Refund and Dispute Policy, please contact us:

📧 Email: [email protected]
🌐 Website: https://onlineadvizor.com/

We value our customers and strive to provide the best possible experience. Thank you for choosing Online Advizor – Your Digital Success Partner.